Shipping Information

Affordable medicine to the ends of the world.

We Ship Worldwide

We offer FREE shipping worldwide for orders above $180.
Your express mail will NOT require any signature upon delivery.
Express shipping worldwide, no matter where you are.
We are committed to providing safe and affordable medicine for everyone in the world.

International Shipments

Shipments to USA, Canada, Australia: 7 – 14 business days
Shipments to the rest of the world: 14 – 21 business days

Shipping Process: What happens after you order?

In the event of slight delays, rest assured that the BigFatPharma (BFP) team is doing our best to get your parcels to you in the shortest possible time.
There will be rare occasions where we overlook an order or miss a parcel, simply drop as an email and we will get on it right away.
As you know, we provide 24h customer support, so getting in touch will never be an issue.

All orders are processed within 12 hours. We will send an email to update you about your tracking number once we have sent out your order.
You will be able to track your parcel with the tracking number. Please note that it can take about 3 to 5 days for the tracking number to go live on the system.

Please use your local governmental postal service once your parcel is in-country. Otherwise, please use Post Track or 17 Track to monitor your parcel movement as they have the most accurate and updated tracking system that we have seen till date.

Automatic Tracking Updates

Troublesome to keep checking where your parcel is? Enter your email to receive tracking updates right to your email.

Track Your Order

To track your parcel, use one of the following platforms for the latest tracking updates:

Always try tracking with Post Track or 17 Track first and foremost.
We find them to be the most updated and accurate compared to the other shipment tracking platforms.
If your order has an SG suffix, please use SingPost.
If your order has an IN suffix, please use IndiaPost.
If your order has a CH suffic, please use Swiss Post.
If your order has an FR suffix, please use La Poste.
If you order has an INAWABET prefix, please use DHL India.
And if your order is to the UK, use Royal Mail.

In the event that you encounter an issues that you do not understand, please reach out to us via email, and we will be happy to assist you in any way we can.

Alternatively, you can also click on any of the links above to track your order on the courier’s website. And if all else fails, try Ascendia for updates.


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